DELIVERING IMPROVED PERFORMANCE
Our blended learning solutions provide impactful learning experiences, whether customized to roles in your specific organization, or simply matched to individual needs.
OUR “WHAT GREAT LOOKS LIKE" (WGLL) FRAMEWORK PROVIDES A PATHWAY TO BETTER PERFORMANCE"
A What Great Looks Like (WGLL) framework is a powerful tool for defining the expected or desired level of performance for any role or individual. Rather than leaving performance to chance or vague assumptions, WGLL makes clear what excellence truly means in practice.
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We work with you to pinpoint where improvements are needed, so you can achieve your strategic goals—whatever they might be. Through this process, we define precisely what people need to believe, know, and do in order to succeed. WGLL goes beyond job descriptions to outline specific behaviours, skills, mindsets, and outcomes that distinguish top performers.
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Equally important, we assess your current reality—your “As Is” state—to create a clear, practical roadmap from where you are now to where you want to be. This enables us to design development pathways that guide learners step by step toward measurable improvement.
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The WGLL framework ensures individuals and teams have a shared understanding of success, fosters focused development, and creates accountability. Ultimately, it delivers measurable performance gains and helps align individual growth with the business goals you’re striving to achieve.
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With WGLL, you’re not just raising standards—you’re creating a practical, achievable vision of excellence that drives tangible results.​​
Screenshot from a short-format 'microlearning' online module.
Our training solutions fall into two categories:
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1. Short-format online "microlearning"
The backbone of our offering in this area are short "microlearning" modules (video-based online experiences) that deliver on-demand learning on key topics on an "as needed" basis.
2. Longer-format learning
​Our longer-format learning pathways blend the very best in live (virtual) and online (asynchronous) delivery.
This 3-minute video illustrates our pathway architecture. We call this diagram our Subway Map, where each colored line represents a journey through the program. Click/tap below to launch the video.
Momentum continues following the program: the design of our programs emphasizes the need for on-going impact. There's no point in a "set-and-forget" intervention: measurable change and long-term, sustainable improvement must be the result.
To achieve this, we put in place the infrastructure for a sustainable coaching culture alongside blended learning that is centered on the learners' needs.
Online and mobile platforms offer refresher ("microlearning") content that can be continually updated, as well as performance support at point of need.
Not all our round-table sessions are as relaxed and happy as this—but many of them are!
In parallel with the structured learning pathway, behaviour change is typically supported and embedded through two "light-touch" approaches: special "office hours" sessions and sustainment efforts which are driven internally by managers themselves.
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These specially-designed components of the program achieve two key goals:
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With the office hours, participants can attend an open-agenda session with an expert facilitator to raise any issue whatsoever (including requesting role-play practice). In this way the program can dynamically flex to specific needs and requirements of learners as they emerge—sessions can cover any relevant topic that participants wish to raise.
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With sustainment, we help to reinforce the behaviour change, and we build capability within your organization, and sustain the on-going impact long after the conclusion of the formal phase of the program.
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And finally...workbooks and study guides
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Last but not least, all our programs are accompanied with detailed workbooks and study guides. These can be digital-only (in interactive PDF format) or they can be printed up and distributed to participants.
Whether digital or hard-copy, workbooks offer participants structured opportunities for "journalling" and recording reflections on all aspects of their individual development. Specific actions and intentions will also be recorded, and each participant can assess progress against these commitments.
The slides below showcase selected pages from interactive workbooks / participant guides. Please note that all program collateral will reflect the brand identity of your company and /or program.
